Privacy Policy - Meridian Construction

Last updated: 27 June 2026

This Privacy Policy explains how Meridian Construction Ltd collects, uses, stores and protects personal information when you visit our website or contact us about our services.

This policy applies to our website: https://meridian-construction.ltd.uk/

1. Who We Are

This website is operated by Meridian Construction Ltd, a company registered in England and Wales.

Company name: Meridian Construction Ltd Company number: 09490333 Registered office: 17 Oakshade Road, Bromley, England, BR1 5QB Nature of business: Construction of domestic buildings Website: https://meridian-construction.ltd.uk/

For privacy-related enquiries, please get in touch with us at:

Email: contact@meridian-construction.ltd.uk Postal address: 17 Oakshade Road, Bromley, England, BR1 5QB

For data protection law, Meridian Construction Ltd is the data controller for the personal information we collect and use.

2. Information We May Collect

Kitchen We may collect and process the following types of personal information:

your name;
email address;
telephone number;
postal address or project/property address;
information you provide when making an enquiry;
details about proposed construction, renovation or building works;
photographs, plans, drawings or documents you choose to send to us;
correspondence between you and Meridian Construction Ltd;
quotation, invoice and payment-related information;
website usage data, such as IP address, browser type, device type and pages visited;
cookie and analytics information, where applicable.

We only collect information that is necessary for our business, website operation and communication with clients, suppliers and other relevant parties.

3. How We Collect Personal Information

We may collect personal information when you:

visit our website;
submit an enquiry through a contact form;
email, call or message us;
request a quotation or estimate;
enter into a contract with us;
provide documents, drawings, plans or photographs;
communicate with us during a construction project;
interact with any website cookies or analytics tools.

4. How We Use Your Information

We may use your personal information for the following purposes:

to respond to your enquiry;
to provide quotations, estimates or proposals;
to assess the nature and scope of potential works;
to arrange site visits or meetings;
to provide construction-related services;
to manage client relationships and project communication;
to prepare contracts, invoices and payment records;
to keep business and accounting records;
to comply with legal, tax and regulatory obligations;
to improve our website and services;
to protect our business, website and legal rights.

5. Lawful Bases for Processing

Under UK data protection law, we must have a lawful basis for using your personal information. Depending on the circumstances, we may rely on the following lawful bases:

Contract

We may process your information where it is necessary to provide a quotation, enter into a contract, carry out agreed works, manage a project or provide our services.

Legitimate Interests

We may process your information where it is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests. This may include responding to enquiries, maintaining business records, improving our website, managing customer relationships and protecting our business.

Legal Obligation

We may process your information where we are required to do so by law, including for tax, accounting, company record-keeping, health and safety, insurance or regulatory purposes.

Consent

Where required, we may rely on your consent, for example for certain types of marketing communication or non-essential cookies. Where we rely on consent, you can withdraw it at any time.

6. Sharing Your Information

We do not sell your personal information.

We may share your information where necessary with:

employees, contractors, subcontractors or tradespeople working with us;
suppliers and service providers;
accountants, bookkeepers or professional advisers;
insurers or legal advisers;
website hosting, IT, and email service providers;
payment or invoicing service providers;
local authorities, regulators or public bodies where required;
any party where disclosure is required by law or necessary to protect our legal rights.

We only share personal information where necessary and appropriate.

7. Website Hosting and Third-Party Services

These services may process limited technical data, such as IP addresses, browser information, device information, and website activity, to help operate, secure, and improve the website.

Where third-party services are used, we aim to ensure that they handle personal information securely and in accordance with applicable data protection laws.

8. Cookies

Our website may use cookies or similar technologies to make the website work properly, improve user experience, understand website usage, and support website security.

Cookies may be:

essential cookies, which are needed for the website to function;
analytics cookies, which help us understand how visitors use the website;
functionality cookies, which remember preferences or improve usability;
marketing cookies, if used in the future.

You can usually manage or disable cookies through your browser settings. If we use non-essential cookies, we will request consent where required.

A separate Cookie Policy should be added to the website once the cookie tools and plugins are confirmed.

9. How Long We Keep Your Information

We only keep personal information for as long as necessary for the purpose it was collected.

As a general guide:

Enquiry information may be kept for a reasonable period after the enquiry;
Client and project records may be kept for the duration of the project and for a reasonable period afterwards;
Accounting, tax, and invoice records are usually kept for at least six years;
Legal, insurance, or contract-related records may be kept for longer where required.

When personal information is no longer needed, we will delete it securely or anonymise it where appropriate.

10. How We Protect Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures may include secure email systems, password protection, access controls, website security tools, secure data storage, and, where appropriate, limiting access to personal data.

However, no website or electronic communication system can be guaranteed to be completely secure.

11. International Transfers

Where possible, we aim to keep personal information within the United Kingdom or the European Economic Area.

If any third-party service provider transfers personal information outside the UK or EEA, we will take reasonable steps to ensure appropriate safeguards are in place, as required by data protection law.

12. Your Data Protection Rights

Under data protection law, you may have the right to:

request access to the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
request deletion of your personal information;
ask us to restrict how we use your information;
object to certain types of processing;
request transfer of your information to another provider;
withdraw consent where we rely on consent;
complain to the Information Commissioner’s Office.

To exercise your rights, please contact us using the details in this Privacy Policy.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the matter.

You also have the right to complain to the UK data protection regulator, the Information Commissioner’s Office, if you are unhappy with how your data has been handled.

14. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices, content, or security of third-party websites.

You should read the privacy policy of any external website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, especially while the website is under development.

Any updates will be posted on this page with a revised “Last updated” date.

16. Contact Us

For questions about this Privacy Policy or how we handle personal information, please contact:

Meridian Construction Ltd 17 Oakshade Road Bromley England BR1 5QB

Email: contact@meridian-construction.ltd.uk Website: https://meridian-construction.ltd.uk/